Privacy Policy

Effective: 11 September 2026

Who we are

Vibes✨ ("Vibes", "we", "us", or "our") operates gettingvibes.com, a platform that connects creators, models, and brands, supports campaign planning and management, and provides video analysis through VibeCheck.

This policy explains how we collect, use, disclose, retain, and protect personal data when you visit the website or use our services.

Information we collect

The information we collect depends on how you use Vibes and may include:

• Account and contact information: name, email address, login credentials, organisation, account type, and contact details.
• Creator and model information: social handles, profile links, location, audience and performance statistics, rates, niches, portfolio links, photographs, and information supplied in an application or profile.
• Brand and campaign information: brand details, campaign briefs, budgets, requirements, deliverables, product information, and communications with Vibes.
• VibeCheck information: email address, video files or links submitted for analysis, analysis results, and transaction or referral information.
• Payment information: payment status, amount, transaction identifiers, and limited billing information. Payment card details are handled by Stripe and are not stored by Vibes.
• Newsletter and enquiry information: email address and any information included in messages sent to us.
• Technical and usage information: IP address, browser and device information, pages viewed, referring pages, interactions, approximate location derived from IP, cookie identifiers, and diagnostic data.
• Public information: information made publicly available on creator, model, brand, marketplace, and social media profiles where relevant to our services.

How we use information

We use personal data for purposes that are reasonably connected with providing and operating Vibes, including to:

• create and maintain accounts and profiles;
• match creators, models, and brands and administer campaigns;
• review applications, communicate opportunities, and respond to enquiries;
• process VibeCheck submissions and deliver analysis reports;
• process payments, prevent fraud, and maintain transaction records;
• send requested newsletters, service messages, and updates;
• measure website performance, understand usage, and improve our services;
• protect users, enforce our terms, resolve disputes, and comply with legal obligations.

When we share information

We do not sell personal data. We may disclose information only as needed for the purposes described above:

• Campaign participants: relevant profile and campaign information may be shared between participating creators, models, brands, and agencies to evaluate, arrange, and deliver a campaign.
• Service providers: providers supporting hosting, databases, email delivery, analytics, translation, customer communication, file processing, security, and other technical operations may process information on our behalf.
• Payments: Stripe processes payment and billing information under its own privacy terms.
• Social and commerce platforms: embedded or linked content from services such as TikTok, Instagram, Shopee, and Shopify may allow those services to receive technical and interaction data under their own policies.
• Legal and safety reasons: information may be disclosed where reasonably necessary to comply with law, protect rights and safety, investigate misuse, or respond to lawful requests.
• Business changes: information may be transferred as part of a merger, financing, acquisition, restructuring, or sale of assets, subject to appropriate safeguards.

International transfers

Some service providers or campaign participants may be located outside Singapore. Where personal data is transferred internationally, we take reasonable steps to ensure that it receives a standard of protection comparable to the protection required under applicable Singapore law.

Retention

We retain personal data only for as long as it is reasonably needed for the purpose for which it was collected, to provide the services, maintain business and transaction records, resolve disputes, or meet legal and security requirements. Retention periods vary by record type.

Videos uploaded to VibeCheck are used to perform the requested analysis and are deleted after analysis. A temporary copy may be retained only where needed to complete a pending analysis, investigate a processing problem, or meet a legal requirement. Newsletter records remain active until you unsubscribe, subject to limited suppression or compliance records.

Cookies and local storage

We use cookies and similar browser storage to keep the website functioning, remember preferences such as language, maintain signed-in sessions, attribute referrals, understand website usage, and measure advertising or campaign performance. Google Analytics and Google advertising services may set or read cookies where enabled.

You can restrict cookies through your browser settings. Blocking essential storage may prevent account, language, or other website features from working correctly. You can also use Google's Analytics opt-out browser add-on.

Your choices and rights

Subject to applicable law and relevant exceptions, you may ask to access or correct personal data we hold about you, withdraw consent, request deletion, or ask how your data has been used or disclosed. Withdrawing consent may prevent us from continuing to provide a related service.

You may unsubscribe from marketing emails using the link in the message. Service and transactional communications may still be sent where necessary to provide an account or requested service.

Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal data from unauthorised access, collection, use, disclosure, copying, modification, loss, or disposal. No internet service can guarantee absolute security.

Children

Vibes is not directed to children, and we do not knowingly collect personal data from children without appropriate consent. If you believe a child has provided personal data to us, please contact us so we can review and address it.

Changes to this policy

We may update this policy when our services or privacy practices change. The effective date above will show when the latest version took effect. Material changes may also be communicated through the website or by email where appropriate.

Contact and data requests

For privacy questions, complaints, consent withdrawal, or requests to access or correct personal data, contact our data protection representative at hello@gettingvibes.com. Please provide enough detail for us to identify the relevant account or interaction and respond securely.